Question 1

How much does a job cost?

Accepted Answer

Each trade shows its starting price. Depending on the need, it’s an hourly rate or a quote you approve before work starts.

Question 2

How are artisans verified?

Accepted Answer

Each artisan sends their ID and credentials. The Azogo team checks their profile before their first job, then customer reviews follow every job.

Question 3

How do I pay?

Accepted Answer

At the end of the job: cash, your Azogo wallet or Mobile Money.

Question 4

What if the work is poorly done?

Accepted Answer

Open an after-sales request from the job during the guarantee. The artisan comes back to fix it for free, or the Azogo team decides.

Question 5

Can I book for a relative?

Accepted Answer

Yes: choose “For a relative”, enter their address and the person on site. You follow everything from your phone.

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